Ekol Logistics – unifying order, shipment and customer processes on a single platform
Sector: Logistics
Challenge
Transport, warehousing and customer requests remained in disparate systems, making order–shipment tracking difficult and delaying reporting.
Solution
Microsoft Dynamics 365 Supply Chain Management and Dynamics 365 Sales for order management, shipment tracking and customer relationships under one roof; Cozumera provided implementation and training support.
Results
Higher operational efficiency, order–shipment visibility, simplified customer follow-up and one-click access to management reports.